We abide by the Digital Millennium Copyright Act (DMCA) and similar regulations in other jurisdictions by responding to written notifications of alleged infringement by legitimate copyright holders. As part of our response, we may remove or disable access to allegedly infringing material residing within any of the platforms or services we provide including the Community Forum. Please note that we do not own or control third party websites, including websites belonging to our customers (“Subscribers”). Therefore, we cannot necessarily remove content from the websites of its Subscribers.
To submit a copyright infringement notification to us, send a written communication to our Copyright Agent, as required by the DMCA, and provide the following information in writing:
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the specific material that is claimed as infringing and information sufficient to permit us to locate that material (providing a URL is the best way to help us locate the content quickly);
- A statement that you believe, in good faith, that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or by law;
- If you are not the copyright owner, a description of your relationship to the copyright owner;
- Your contact information, including your name, address, telephone number, and email address;
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner; and
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
Please note that under Section 512(f) of the DMCA and similar regulations in other jurisdictions, anyone who knowingly misrepresents that material or activity is infringing may be liable for damages and attorneys’ fees incurred by us or the alleged infringer. Therefore, if you are not sure whether material infringes your copyright, you should first consider contacting an attorney.
We will investigate all proper written notifications. We will expeditiously remove or disable any allegedly infringing content from our own websites.
If you believe that your copyright is being infringed by one of our Customers, we strongly encourage you to contact the Customer directly. We will make commercially reasonable efforts to notify the affected Customer, and if requested, to provide the Customer with a copy of the DMCA notification. We may suspend or terminate access to the Service of a Customer if we determine it has repeatedly or egregiously infringe the copyrights of others.
If a Customer believes that its content was removed or disabled by mistake or misidentification, the Customer can send us a written counter notification that includes the following:
- The Customer’s contact information, including name, address, email address, and telephone number;
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled;
- A statement that the Customer consents to the jurisdiction of the U.S. Federal District Court for the judicial district in which the Customer is located (or if the Customer is outside the U.S., the U.S. Federal District Court for the Northern District of California located in San Francisco, CA), and that you will accept service of process from the person who originally provided us with the notification of infringement;
- A statement under penalty of perjury that the Customer has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
- A physical or electronic signature of the Customer;
Please note that under Section 512(f) of the DMCA and similar regulations in other jurisdictions, any person who knowingly misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.
We will only accept counter notifications that meet the requirements set forth above and are properly submitted to our Copyright Agent. Upon receipt of a proper written counter notification, we will provide the person that submitted the infringement notification with a copy of the counter notification. On or after 10 business days following receipt of the counter notification, we will restore the removed material to the Forum unless our Copyright Agent first receives notice that a court action has been filed to restrain the Customer from engaging in infringement related to the allegedly infringing material.
Both infringement notifications and counter notifications should be submitted to our Copyright Agent using the following information:
NTT Security Holdings Corporation
Attention: Copyright Agent
Subject Line: DMCA Notification / DMCA Counter
Notification Email: david.stokes@global.ntt